NameDescriptionTypeAdditional information
Users

Users are filled when there is neccessary to select (post to WorkflowPush method) one. For example if the ticket has to be assigned to some operator.

Collection of UserItem

None.

Services

Services are filled when there is neccessary to select (post to WorkflowPush method) one. For example if the operator intends to convert end-user ticket to incident or service request.

Collection of ServiceItem

None.