Name | Description | Type | Additional information |
---|---|---|---|
Users |
Users are filled when there is neccessary to select (post to WorkflowPush method) one. For example if the ticket has to be assigned to some operator. |
Collection of UserItem |
None. |
Services |
Services are filled when there is neccessary to select (post to WorkflowPush method) one. For example if the operator intends to convert end-user ticket to incident or service request. |
Collection of ServiceItem |
None. |