| Name | Description | Type | Additional information |
|---|---|---|---|
| TicketId |
Id number of the Ticket |
integer |
None. |
| TicketType |
The type of the Ticket |
TicketTypeEnum |
None. |
| ServiceId |
The service Id of the Ticket, if any |
integer |
None. |
| ServiceName |
The service name of the Ticket, if any |
string |
None. |
| Subject |
Ticket's subject |
string |
None. |
| TicketREF |
The reference ID of the Ticket (e.g. REQ-000001) |
string |
None. |
| FolderName |
The folder name of the Ticket, if any |
string |
None. |
| CustomerId |
Customer id, if any |
integer |
None. |
| CustomerName |
Customer name, if any |
string |
None. |
| TrackTimes |
Ticket's track times |
Collection of TrackTime |
None. |
| Tasks |
Ticket's tasks |
Collection of Task |
None. |