| Name | Description | Type | Additional information |
|---|---|---|---|
|
(Required) User's email |
string |
None. |
|
| InternalGroupId |
New user will be added to this internal group. |
integer |
None. |
| Subject |
(Required) Subject |
string |
None. |
| Message |
(Required) Description details |
string |
None. |
| IsMessageHtml |
True if the Message is in html format |
boolean |
None. |
| IsMobileDevice |
If true, the ticket has been sent from a mobile device (phone, tablet) |
boolean |
None. |
| TicketType |
Ticket type to create |
TicketTypeEnum |
None. |
| ServiceId |
Service Id, optional for TIC, required for others |
integer |
None. |
| Attachments |
(Optional) Attachments |
Collection of NewAttachment |
None. |