POST api/Tickets/SetResolutionText

Sets the ticket Resolution text.

Request Information

URI Parameters

None.

Body Parameters

SetResolutionTextPost
NameDescriptionTypeAdditional information
TicketId

(Required) The Ticket Id to set the resolution.

integer

None.

ResolutionText

The text of the resolution. If null or empty, the resolution text will be cleared.

string

None.

IsHtml

If the ResolutionText is in HTML format, mark IsHtml as true. If plaintext, mark as false.

boolean

None.

Request Formats

application/json, text/json

Sample:
{
  "TicketId": 1234,
  "ResolutionText": "This is the resolution text of the ticket.",
  "IsHtml": false
}

application/xml, text/xml

Sample:
<SetResolutionTextPost xmlns:i="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://schemas.datacontract.org/2004/07/RequestorApiDataStructures.Posts.Tickets">
  <IsHtml>false</IsHtml>
  <ResolutionText>This is the resolution text of the ticket.</ResolutionText>
  <TicketId>1234</TicketId>
</SetResolutionTextPost>

Response Information

Resource Description

IHttpActionResult

None.